We will help your property to improve performance across all segments.
Based on our years of experience in the hotel business we have assembled the most effective procedures for selling free hotel capacities. We will review your sales activities during controlled interview with your sales staff to track your business processes and to recommend specific steps for improvement. The sales audit interview evaluates around 600 clearly defined points.
We will review your internal business processes according to individual segments: Corporate, MICE, FIT, Wholesalers / TO / TA Consortias, long-term accommodation, etc.
We will further examine your area of in-house sales, upselling, marketing, business contracts, RFP process, direct mailing, website, etc.
Sales audit also contains check of your competetive set within following parameters:
• Telephone bookings
• Online booking
• IDS positioning test
• Banquet reservation services.